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By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.
Create an accountShipping & Returns
Pick-Up
In the checkout, you can choose store pick-up. Store pick-up is only available at our store on Texel. Address: Waalderstraat 17, 1791 EB Den Burg.
Shipping Costs
Netherlands
Price: € 6.50
Duration: 1 - 3 days
Track & Trace: Yes
Free shipping from: € 150
Western Europe
Austria, Belgium, France, Germany, Italy, Luxembourg, Spain, Sweden, United Kingdom.
Price: € 15
Duration: 2-7 days
Track & Trace: Yes
Free shipping from: € 200
Andorra, Denmark, Faroe Islands, Finland, Gibraltar, Greece, Vatican City, Iceland, Liechtenstein, Malta, Monaco, Norway, Portugal, San Marino, Switzerland.
Price: € 25
Duration: 2-7 days
Track & Trace: Yes
Free shipping from: € 250
Rest of the World
For now, we only deliver our products to European countries. Due to COVID-19, many logistical transportation systems have been disrupted. We do not want to provide inconsistent service and cannot promise worldwide shipping at this time.
Important Notice
Please note that for deliveries to countries outside the EU, additional charges (taxes, customs, import duties) may apply from the local government. These fees are not included in our service. We are not responsible for lost, damaged, or incorrectly delivered packages by carriers, as we only act as an intermediary between our customers and the carrier. We offer various shipping services. Choose your provider carefully.
Packing and Shipping
After the checkout process is complete and your order is successful, we will send you a confirmation email (also check your SPAM inbox). You can view the summary of your order and find your order number in this email. Please note that in some cases, we may need a processing time of 1 or 2 days.
Tracking Your Order
Once the orders are packed, they are handed over to the carrier you selected. When the order is shipped, you will receive a tracking number by email to track your order. Please note that the standard shipping solution for orders outside Western Europe is subject to less reliable tracking.
If you have any questions about our shipping services, please contact us at [email protected].
Returns
WNKL does not accept returned goods without prior written communication and agreement. You can return item(s) at your own cost within 14 days (unused item(s) in new condition). We will exchange the item/items and send them to you for free or you will receive a refund minus shipping costs and/or additional charges. Both the returned item(s) and the packaging must be in new condition; if the package is damaged, we will charge a fee of at least 15% of the value of the merchandise. Order cancellations: If an in-stock/activated order is canceled before it is shipped, we reserve the right to charge a restocking fee of 5 euros. Returns can be sent to WNKL Surf & Lifestyle Boutique at Waalderstraat 17, 1791 EB, Den Burg, Netherlands.